Terms of Service
Last Updated: April 10, 2026
Welcome to Crash Survivor Support (“we,” “our,” or “us”), operated by Acceleration Enterprises. By accessing or using our website at crashsurvivorsupport.org (the “Website”), you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before using our Website or services.
Purpose of This Website
Crash Survivor Support is an informational resource designed to help motor vehicle crash survivors understand their options and navigate the recovery process. Our Website provides general guidance, best practices, and educational content based on extensive research across many real-world case studies and publicly available resources. Our goal is to empower crash survivors with knowledge so they can make informed decisions during a challenging time.
Not a Law Firm — No Legal Advice
Crash Survivor Support is not a law firm, does not provide legal advice, and is not a lawyer referral service certified by any state bar association.
The information provided on this Website, including all articles, guides, checklists, downloadable resources, and other content, is strictly informational in nature and does not constitute legal advice, legal counsel, or legal opinion. Nothing on this Website should be interpreted as a recommendation to take or refrain from taking any specific legal action.
The content on our Website represents general best practices gathered from research across numerous case studies, publicly available legal resources, and the experiences of crash survivors. Every motor vehicle accident situation is unique, and the information provided here may not apply to your specific circumstances.
For legal advice specific to your situation, we strongly encourage you to consult with a qualified attorney who is licensed to practice in your state. Only an attorney who has reviewed the specific facts of your case can provide legal advice tailored to your circumstances.
No Attorney-Client Relationship
Your use of this Website, submission of any form, download of any resource, or communication with Crash Survivor Support does not create an attorney-client relationship between you and Crash Survivor Support, Acceleration Enterprises, or any attorney or law firm to which you may be referred. No attorney-client relationship is formed unless and until you have signed a separate written engagement agreement directly with a licensed attorney.
Information you submit through this Website is not confidential and is not protected by attorney-client privilege. Do not submit information you consider confidential until you have retained an attorney directly.
Informational Resources and Referrals
Crash Survivor Support primarily provides informational resources to help crash survivors understand the general process of recovery, insurance claims, medical documentation, and their potential legal options. In some cases, when a user specifically requests it, we may provide recommendations or facilitate connections with personal injury attorneys or legal professionals who may be able to address the legal questions specific to their case.
Any referral, recommendation, or connection we facilitate is offered as a convenience to help individuals find professionals who may be able to assist them. A referral does not constitute an endorsement, guarantee, or warranty of any kind regarding the quality, outcome, competence, or suitability of the services provided by any referred attorney, law firm, or organization.
Participating attorneys may pay fees to be included in our network. The inclusion of any attorney in our network does not imply that we endorse or recommend that attorney over any other, nor does it reflect a subjective assessment of the attorney’s qualifications.
This Is a Free Service
The informational resources and referral services provided by Crash Survivor Support are offered to you at no cost. You will never be charged a fee by Crash Survivor Support for using this Website, downloading resources, or being connected with a legal professional. Attorneys who participate in our network may pay fees to access leads or participate in our platform. Any fees you may incur for legal services will be established directly between you and your chosen attorney under a separate agreement.
Limitation of Liability
To the fullest extent permitted by applicable law, Crash Survivor Support, Acceleration Enterprises, and their respective owners, operators, officers, directors, employees, agents, and affiliates (collectively, the “Released Parties”) shall not be held liable for:
- Any legal advice, opinions, strategies, or actions taken by any attorney, law firm, or legal professional to whom you may be referred or connected through this Website
- Any outcomes, results, verdicts, settlements, or consequences that arise from your engagement with any referred attorney or legal professional
- Any decisions you make based on the general informational content provided on this Website
- Any damages, losses, injuries, or adverse consequences resulting from the actions, omissions, negligence, or misconduct of any third-party professional to whom you may be referred
- Any errors, omissions, outdated information, or inaccuracies in the informational content on this Website
- Any interruption, delay, or failure in the operation of this Website or the delivery of any resource
The information on this Website is provided “as is” and “as available” without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. While we strive to keep our content accurate and up to date, laws, regulations, and best practices vary by state and change over time, and we cannot guarantee that all information on the Website is current or applicable to your situation at the time you access it.
In no event shall the total liability of the Released Parties exceed the amount you have paid to Crash Survivor Support for use of the Website, which is zero dollars ($0.00).
Your Responsibility
By using this Website and its resources, you acknowledge and agree that:
- You understand that the information provided is general in nature and is not a substitute for professional legal advice from a licensed attorney
- You will seek the counsel of a qualified attorney licensed in your state before making any legal decisions related to your motor vehicle accident
- You are responsible for independently evaluating the suitability of any information, recommendations, or referrals provided on this Website to your own situation
- You are responsible for conducting your own due diligence before retaining any attorney or legal professional
- Any reliance on the information provided on this Website is done at your own risk
- You will not hold Crash Survivor Support responsible for the actions, advice, or outcomes associated with any third-party attorney or service provider
Use of Downloaded Resources
Resources available for download on our Website, including our Post-Crash Checklist and any other guides, documents, or educational materials, are provided for personal, informational use only. These resources are designed to help you organize your recovery process and understand general best practices — they do not create an attorney-client relationship, a professional advisory relationship, or any fiduciary duty between you and Crash Survivor Support.
You may not reproduce, distribute, sell, or commercially exploit any downloadable resources without our prior written consent.
Communications Consent
By submitting a form on this Website, you may be asked to provide your express written consent to receive communications from Crash Survivor Support and participating attorneys in our network. The specific terms of that consent are presented on the form at the time of submission and are governed by this agreement and our Privacy Policy.
You may withdraw your consent to receive communications at any time by replying STOP to any text message you receive, by emailing us, or by contacting us through our Get Help page. Opt-out requests will be processed within 10 business days.
Indemnification
You agree to indemnify, defend, and hold harmless the Released Parties from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of this Website, your violation of these Terms, or your interaction with any third-party attorney or service provider to whom you are referred.
Dispute Resolution
Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Website shall first be attempted to be resolved through good-faith negotiation. If a dispute cannot be resolved through negotiation within thirty (30) days, it shall be resolved through binding arbitration administered in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the state of the defending party, and the decision of the arbitrator shall be final and binding.
Class Action Waiver: You agree that any claims arising from your use of this Website or these Terms shall be resolved on an individual basis only, and not as part of any class, consolidated, or representative action.
Governing Law
These Terms of Service shall be governed by and construed in accordance with applicable federal laws and the laws of the State of Texas, without regard to conflict of law principles.
Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to this page with an updated “Last Updated” date. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
Attorney Advertising
Portions of this Website may constitute attorney advertising. Prior results referenced in case studies or informational content do not guarantee a similar outcome in any future case. The outcome of each legal matter depends on the specific facts and circumstances involved.
Contact Us
If you have questions about these Terms of Service, please contact us through our Get Help page.